Samsung SDS showcased its technological capabilities by demonstrating a working method transformed by an artificial intelligence (AI) agent at CES 2026, the world’s largest tech exhibition.
Samsung SDS CEO Lee June-hee, President, stated on the 6th (local time), “Samsung SDS possesses a true AI full-stack capability encompassing AI infrastructure, AI platform, and AI solutions. Recently, in collaboration with NVIDIA, we introduced hundreds of the latest GPU B300 units and built a high-performance AI infrastructure, starting full-scale services next month.” Samsung SDS provides the generative AI platform ‘FabriX’ and the collaboration solution ‘Britty Works’.
On this day, Samsung SDS demonstrated how a virtual civil servant utilizes AI to handle tasks from morning commute to leaving work. During morning meetings, Britty Works types all meeting content and summarizes it. It automatically provides real-time translation during foreign language meetings. In the afternoon, when identifying harmful content, AI takes over the task. It also generates work result reports. Samsung SDS said, “Tasks that take hours for humans are completed by AI in a short time.” The CEO added, “At this year’s CES, traces of contemplation on how AI agents actually take action are visible. In the future, with personal agents serving as personal secretaries, everyone will work in a way similar to a CEO.”
In December of last year, Samsung SDS became the first domestic company to sign a reseller partner agreement for OpenAI’s ‘ChatGPT Enterprise’. It installs and manages OpenAI products for companies that want them. Regarding concerns about overlapping business areas while selling its own AI and acting as a ChatGPT reseller, the CEO said, “Britty Works can also utilize OpenAI’s LLM and collaborate. However, for public sector projects, since closed networks are used, OpenAI’s products are not utilized.”
Samsung SDS is currently carrying out the ‘Government-wide AI Common Foundation’ and ‘Intelligent Work Management Platform’ projects for the Ministry of the Interior and Safety and the Ministry of Science and ICT. Through its generative AI platform FabriX, it supports the joint use of various large language models (LLMs), graphics processing units (GPUs), data, etc. The CEO stated, “After a pilot operation targeting three ministries from November of last year to February of this year, we plan to expand to all central and local governments starting in March. The goal is to expand to approximately 700,000 public officials across all government ministries by 2028.”
Samsung SDS is expanding its infrastructure for this purpose. On the 6th (local time) at CES, it signed a memorandum of understanding (MOU) with North Gyeongsang Province and Gumi City for the construction of the Gumi AI Data Center. Samsung SDS plans to build a 60 MW-scale AI data center in Gumi City.
